prime circa

Vivian

Service

Coming 2026

Scheduling — run your appointment book end-to-end

Vivian is your full scheduling agent — SMS and web inbound booking, 24-hour confirmations, same-day rebook from your waitlist, reschedule logic that fits your business, calendar sync with whatever you already use, and a polite hand on the wheel when someone no-shows. She runs the whole book so you can stop opening the app.

Appointment-based businesses bleed money in three places: empty slots after cancellations, no-shows that never get rebooked, and the friction of booking itself — customers giving up because they couldn't text or click. Industry data puts no-show rates at 15–30% in service businesses, and each costs $50–200. The booking-friction loss is even bigger and almost never measured.

Vivian isn't a no-show prevention plugin — she's a full scheduling agent. Inbound bookings come to her by text or web (where most owners lose customers because phone-only booking is dead). Confirmations go out 24 hours ahead, every appointment. Cancellations get re-offered to your waitlist the same day. Reschedules and no-shows get handled with the right tone for each customer. Your calendar is the source of truth across Google Cal, Square Appointments, Booksy, and Calendly — Vivian writes to it in real time.

Deep dive

6 min read

The no-show economics no one tells you about

How it works

  1. 01

    Connect your scheduling tool

    Google Calendar, Square Appointments, Booksy, Calendly — Vivian plugs into what you already use. 5 minutes to set up.

  2. 02

    Inbound booking by text and web

    Customer texts your number or visits your booking page. Vivian reads your calendar, offers slots, confirms in conversation. Books in real time. No app download, no third-party login.

  3. 03

    24-hour confirmations, every appointment

    Friendly text or call 24h before. Customer confirms, cancels, or reschedules — Vivian handles all three without you touching the calendar.

  4. 04

    Same-day rebook when slots open

    Cancellation comes in, the slot doesn't sit empty. Vivian offers it to your waitlist or recent regulars. Most slots fill within 4 hours.

  5. 05

    No-show recovery + pattern detection

    If someone doesn't show, Vivian sends a non-judgmental follow-up: 'Hope everything's OK — would you like to reschedule?' Many do. She also flags chronic no-shows so you can decide how to handle them.

  6. 06

    Weekly schedule health report

    Fill rate, no-show rate, rebook rate, waitlist conversion — all on one page, sent to your phone. The numbers most appointment-based businesses never see.

What's included

Ready to start?

$39/mo

$28.99/mo for Founding 100

Vivian launches alongside Vienna later in 2026 — both share Vanessa's voice + SMS infrastructure. Join the waitlist to lock in Founding 100 pricing — $28.99/mo for life — first 100 Prime Circa accounts only.

Get notified at launch