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Vanessa

Receptionist

Vanessa catches the calls you miss

Your phone rings first. When you can't pick up, Vanessa answers in a warm human voice, handles routine questions from the business facts you've reviewed, captures what the caller needs, and texts you the details. She also handles inbound SMS from the same business facts.

A missed call can mean a missed job, especially when the caller needs help quickly. Some callers leave a voicemail; others contact the next business on their list. Vanessa answers, captures what they need, and gives you a clear record for follow-up.

When a forwarded call reaches Vanessa, she introduces herself, asks what the caller needs, and answers from the business facts you've reviewed. After the call, you can review the transcript and summary in the app and follow up by phone or text. Inbound SMS uses the same reviewed business facts.

Hear Vanessa right now · live demo

(346) 375-7176

She already answers Prime Circa's own line. Call and ask about pricing or fit — or tell her your business name and city: she'll look you up on Google live, answer a practice call as YOUR receptionist, and can set up your account right on the call. The call IS the demo — and the onboarding.

Tap to call

Deep dive

7 min read

Every missed call costs you money — here's the math

How it works

  1. 01

    Say your business name — Vanessa finds you on Google

    She finds your public business profile and uses it to draft business facts such as your hours and services. You review and correct those facts, then hear a practice call using the information you approved. After account creation, you can add more instructions about what she should avoid and how to handle calls that need you.

  2. 02

    Try her out with a practice call

    Call Vanessa from your real phone and role-play as a customer. Hear how she answers using the business facts you reviewed, then update those facts before going live if anything needs correcting.

  3. 03

    Keep your number — forward the calls you can't take

    Your existing number stays exactly where it is. During setup, Vanessa shows carrier-specific forwarding instructions for the situations your carrier supports, such as when you don't answer or your line is busy. You can turn forwarding off whenever you want.

  4. 04

    She handles calls and texts. You stay informed.

    After a call, the app shows the caller, a summary, and the full transcript so you can follow up. Inbound SMS conversations appear in the app and use the same reviewed business facts.

What's included

Ready to start?

$49/mo

14-day free trial · $29/mo for Founding 100 · 120 min/mo included, then $0.49/min

Vanessa is live today, and every subscription starts with a 14-day free trial — $0 today, cancel during the trial and you won't be charged. Set her up in your browser, or call (346) 375-7176 and let Vanessa create your account with you on the phone. She finds your business, drafts facts for your review, and lets you hear a practice call before you go live. Founding 100 pricing: $29/mo for life (first 100 accounts only).

Start my 14-day free trial

Vanessa — frequently asked questions

What does Vanessa do?
Vanessa is an AI receptionist and backup line for owner-operated home-service businesses. When a forwarded call reaches her, she answers from the business facts you've reviewed, handles routine questions, captures what the caller needs, and provides a summary and transcript in the app. She also handles inbound SMS from the same reviewed facts. If you configure booking rules, she can capture or offer appointment times according to those rules.
Read: What an AI phone receptionist actually does for a small business
How is Vanessa different from a chatbot or voicemail?
Voicemail records a message after the caller speaks; a website chatbot handles typed conversations while someone is on the site. Vanessa answers forwarded phone calls on your existing number, speaks with the caller, responds from your reviewed business facts, and captures what they need. She can also handle inbound SMS using the same business facts.
Compare an AI receptionist with voicemail, answering services, and hiring
How much does Vanessa cost?
Vanessa is $49/month and includes 120 minutes of talk time. Usage above 120 minutes is 49¢ per minute. Every subscription starts with a 14-day free trial: $0 today, and you won't be charged if you cancel during the trial. The first 100 Prime Circa accounts pay $29/month for life with the same included minutes and overage rate. You can cancel anytime.
What happens if I cancel Vanessa?
When you cancel, billing stops and Vanessa stops answering immediately. If you have paid for the current billing period, the unused portion is refunded; canceling during the trial means you won't be charged. Her number is reserved for 7 days, so resuming during that window keeps the same number. After 7 days, the number is released and the retained account data is anonymized. There is no cancellation fee.
Can an AI receptionist answer my existing business phone number?
Yes. You forward your existing line to Vanessa — either all calls, or only the ones you miss or that come in after hours — so customers dial the same number they always have. You can also give her a dedicated number instead. You don't have to change or publish a new number.
See how to forward only the calls you miss — instructions by carrier
Does Vanessa answer calls 24/7, including nights and weekends?
Vanessa is available to answer forwarded calls at any time, including nights, weekends, and holidays. You control when calls reach her using the forwarding options supported by your carrier — for example, after you don't answer, when your line is busy, or whenever you turn forwarding on. The subscription includes 120 minutes per month; additional usage is billed at 49¢ per minute.
Learn why a missed call costs more than you think
Can Vanessa book appointments and take messages?
Yes. When booking is configured, Vanessa follows the scheduling rules you set. Depending on your setup, she can book an available time or capture a requested time for you to confirm. When she can't fully handle something, she takes a detailed message — including the caller's name, number, and what they need — and includes it in the call summary for you to follow up.
What happens when a call is too complex for Vanessa?
Vanessa does not guess. She answers from the business facts and instructions you've reviewed. If a caller asks something outside that information, she explains that you or your team will follow up, captures the caller's name, number, and request, and includes those details in the call summary. You can define how urgent, large, or sensitive requests should be flagged for follow-up.
How long does it take to set up Vanessa?
Initial setup takes about ten minutes for many businesses. In the browser, Vanessa finds your public business profile and drafts business facts for you to review; by phone, you can talk through the same setup with her. You hear a practice call, create your account, and then follow carrier-specific forwarding instructions. You can update your business facts and instructions at any time.
See how to set up an AI phone receptionist in about 10 minutes
Is an AI phone receptionist worth it for a small business?
Whether Vanessa is worth it depends on how many calls you miss, how many could become jobs, and the gross profit from each recovered job. A simple break-even calculation is the monthly subscription cost divided by the gross profit from one additional job. At $49 per month before usage overage, one recovered job with more than $49 in gross profit covers the base subscription. Vanessa may be a weaker fit if your call volume is very low or you already answer every important call.
Read the complete ROI guide: Do AI receptionists pay for themselves?
What businesses is Vanessa best for?
Vanessa is built for small businesses where missed calls cost real money — auto repair shops, salons, restaurants taking reservations, home-service contractors taking job inquiries, and fitness studios. If you've ever missed a customer call because you were helping someone else, Vanessa can act as your backup line. She is not intended for medical, dental, legal, or other calls that require licensed professional triage.
How do I get Vanessa?
Vanessa runs in your browser — open app.primecirca.com on any phone or computer, nothing to install (there's also an Android app on Google Play). You can also call Prime Circa at (346) 375-7176 and set up your account during the call. Say your business name, she finds you on Google and fills in the details and she's answering a test call in minutes. Every subscription starts with a 14-day free trial ($0 today; cancel during the trial and you won't be charged). After that it's $49/month with 120 minutes included; the first 100 businesses lock in $29/month for life. No setup fee, cancel anytime.