prime circa

Prime Circa Team

Coming 2026

Vienna

Marketing & Lifecycle

your outbound voice, across every channel

Vienna is your full marketing agent — weekly Instagram and Facebook posts in your voice, email and SMS lifecycle sequences for onboarding, birthdays, anniversaries, and win-back, promotional broadcasts when you have something to push, and monthly reports on what actually came back. She's the part of the team that reaches out, so you don't have to.

Owners know they should be posting on Instagram, sending birthday messages, following up after appointments, and reaching out to customers who've gone quiet. Almost none have time. Most try for a month, fall behind, and feel guilty about it for the next year. Meanwhile, a past customer is worth roughly 5× a future one — they already know you, they already trust you, and reaching them costs almost nothing compared to acquiring someone new.

Vienna isn't a win-back plugin — she's a full marketing agent. Weekly social posts in your tone, composed using Vera's review highlights and Victor's photos. Lifecycle sequences across email and SMS — onboarding after a first visit, birthday and anniversary outreach, gentle review requests, and win-back for lapsed customers. Promotional broadcasts when you ask for them (and the segmentation to send the right message to the right list). Every campaign reports back which customers actually returned and what they spent.

Deep dive

7 min read

Your past customers are worth 5x your future ones

How it works

  1. 01

    Connect what you already have

    Instagram, Facebook, your POS, your email list, your customer CRM if you have one. Vienna pulls history, you keep ownership.

  2. 02

    Weekly social posts in your voice

    Vienna composes 1–2 posts a week per platform, using your reviews, Victor's photos, and seasonal context. You approve in one tap before they go out — or set it to auto-post.

  3. 03

    Lifecycle sequences that match how you talk

    Onboarding messages after a first visit, birthday and anniversary outreach, gentle review requests, and win-back for lapsed customers. Personalized per customer, never a mass-blast template.

  4. 04

    Promotional broadcasts when you ask

    Got a new menu, a slow Tuesday, a seasonal special? Tell Vienna what to push and to whom. She segments the right list, drafts the message in your voice, and you approve before it ships.

  5. 05

    Customer segmentation that updates itself

    New customers, regulars, lapsed, high-spenders — segments rebuild themselves as your business changes. No spreadsheets, no quarterly cleanup. The right message goes to the right list automatically.

  6. 06

    Performance reports without the dashboard

    Monthly summary delivered to your phone: posts published, replies generated, customers reactivated, dollars attributable to Vienna's work.

What's included

Ready to start?

$39/mo

$28.99/mo for Founding 100

Vienna launches alongside Vivian later in 2026 — both share Vanessa's voice + SMS infrastructure. Join the waitlist to lock in Founding 100 pricing — $28.99/mo for life — first 100 Prime Circa accounts only.

Get notified when Vienna launches