Vera · Reputation
Reputation,handled.
Vera writes owner-voice replies for every review — you approve, she posts to Google, with one-tap copy for Yelp (their dashboard is manual-only). Plus listing health across five platforms and a free audit on your way in. Start with the audit — usually under 60 seconds, no signup.
Free · Usually under 60 seconds · No signup
- Google listing health
- Reviews & response rate
- Website speed & mobile
Reviews drive 60–80% of new customer decisions for the kinds of small businesses we serve. A single 1-star review unanswered for a week tells every future customer that nobody at your shop is paying attention.
Most owners don't have time to monitor reviews in real time, and even when they catch one, writing a reply that sounds human (without admitting fault legally) is a 20-minute job. Vera does both for you — and gives you a clean one-page profile to send everyone to.
About Yelp: every other major review platform (Google, Facebook, Apple, Bing) gives third-party tools like Vera a real API to post owner replies. Yelp doesn't. Vendors who claim "automated Yelp replies" do it by storing your Yelp password and logging in as you via headless browser — which violates Yelp's ToS and regularly gets accounts suspended. We refuse to do that. Instead, Vera drafts your Yelp reply in your voice and gives you one tap to copy it and open your Yelp dashboard. You paste, you post. Twenty seconds, no risk.
How Vera works
- 01
Connect your Google Business Profile
60 seconds, secure OAuth. We never ask for passwords.
- 02
Vera monitors every new review in real time
5-star, 1-star, anonymous, named — every new review on your Google profile triggers a draft within minutes, and your listings stay watched across Google, Yelp, Facebook, Apple, and Bing.
- 03
Vera drafts a reply in your voice
Owner-voice, specific to the review's content, lawyer-aware (acknowledges without admitting fault). 35–65 words, never generic.
- 04
You approve, Vera posts (or you paste, for Yelp)
For Google — one tap to approve and Vera posts the reply for you. For Yelp (no public reply API), Vera shows you the draft with a one-tap copy button and opens your Yelp dashboard; you paste and post in ~20 seconds.
- 05
Your one-page Reputation Page goes live
Auto-built from your business info and Vera's collected reviews. Hosted on a Prime Circa subdomain. One-tap HTML export if you ever want to take it elsewhere. Not a website builder — a clean public profile, and that's the point.
What's included
- ✓Online presence audit (free, ongoing)
- ✓Owner-voice replies to every Google review — you approve, she posts
- ✓Drafted Yelp replies with one-tap copy (Yelp has no owner-reply API)
- ✓Listing consistency monitored across Google, Yelp, Apple Maps, Bing, Facebook
- ✓Photo critique with prioritized fixes
- ✓Real-time alerts when a 1–2 star review goes up
- ✓Weekly Reputation Score report
- ✓Victor builds your Reputation Page free if you need one
$19/mo for Founding 100 — locked for life
First 14 days free — $0 today
Every subscription starts with a 14-day free trial — $0 today, and if you cancel during the trial you won't be charged. No annual commitment. Cancel anytime. The audit is free to anyone, anytime. Lock in $19/mo Founding pricing for life — first 100 Prime Circa accounts only.
From the Learn library
The 4-hour rule: why replying to bad reviews fast matters
7 min read · primecirca.com/learn