Service
LiveReputation — never miss a review again
AI-drafted owner replies for every Google review, in your voice. We monitor, you approve, customers see your shop care.
Reviews drive 60–80% of new customer decisions for the kinds of small businesses we serve. A single 1-star review unanswered for a week tells every future customer that nobody at your shop is paying attention.
Most owners don't have time to monitor reviews in real time, and even when they catch one, writing a reply that sounds human (without admitting fault legally) is a 20-minute job. Reputation does both for you.
Deep dive
7 min readThe 4-hour rule: why replying to bad reviews fast matters
How it works
- 01
Connect your Google Business Profile
60 seconds, secure OAuth. We never ask for passwords.
- 02
We monitor every new review in real time
5-star, 1-star, anonymous, named — every review you receive triggers a draft within minutes.
- 03
AI drafts a reply in your voice
Owner-voice, specific to the review's content, lawyer-aware (acknowledges without admitting fault). 35–65 words, never generic.
- 04
You approve, we post
Reply by reply, you approve in one tap. We post it to Google for you.
What's included
- ·Online presence audit (one-time, included)
- ·Owner-voice AI replies for every review
- ·Photo & listing critique with prioritized fixes
- ·Real-time alerts when a 1–2 star review goes up
- ·Weekly summary report
Ready to start?
$49/moNo annual commitment. Cancel anytime. The first audit and first 5 reply drafts are free.
Get started